Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRCCPM002 Mapping and Delivery Guide
Coordinate a pharmacy quality system
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SIRCCPM002 - Coordinate a pharmacy quality system |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to implement a predetermined pharmacy quality system. It requires the ability to maintain organisational policies, procedures, operations manuals and other quality system records; communicate requirements to pharmacy staff and ensure their participation. It covers coordinating external audits, monitoring and reviewing system effectiveness and making recommendations for improvement. Quality standards can be internal or those for a quality program such as the Quality Care Pharmacy Program (QCPP).This unit applies to senior pharmacy and dispensary assistants working in community pharmacies whose quality activities are supervised by a pharmacy manager or pharmacist. In this context, they work with some independence and lead and guide other team members in quality activities.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in a pharmacy with designated front of pharmacy, dispensary and administration areas. This can be: an industry workplace a simulated industry environment. Assessment must ensure use of: information technology hardware and software online information systems pharmacy industry quality standards; these can be: organisation specific standards used by a pharmacy; or those for a pharmacy industry quality program such as the Quality Care Pharmacy Program (QCPP) explanatory instructions for external audits the following documents: a suite of organisational policies and procedures that align to the quality standards an operations manual quality assurance monitoring records staff training records audit compliance reports schedules for quality assurance monitoring activities community pharmacy staff with whom the individual can interact; these can be: staff in an industry workplace; or individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation. Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors, and: have worked in the pharmacy sector for at least two years. |
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Prerequisites/co-requisites | |||
Competency Field | Community Pharmacy Management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Maintain quality system documents. |
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Element: Coordinate quality system practices. |
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Element: Coordinate audits. |
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Element: Monitor, review and continuously improve quality systems. |
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